Q. Why should I buy from Pressure Works?
A. Pressure Works has grown from a small business to one of the largest independent pressure washing dealers on the East Coast. We know what it takes to start a business and we love to support local and growing businesses. We are experienced, personable individuals in the pressure washing and cleaning business who look forward to helping others get what they need. Pressure Works has been in business for 24 years and our employees have over 100 years experience in the industry!
Q. What about your Payment Platform?
A. We use Stripe.
In short, Stripe is a payment processor, which means they support the electronic transfer of money from a customer’s bank (issuing bank) into a merchant’s bank (acquiring bank) as payment for goods or services bought with a credit card. Stripe is a safe payment processor used by Target, Under Armor, Blue Apron, and more.
Q. How will my order be shipped?
A. Some products will ship FedEx Ground and others will go LTL/Freight. Currently, we offer flat rate shipping or FedEx Ground live rates that vary depending on the product(s). Shipping prices are calculated during checkout after a shipping address is entered. Additional fees can be required for residential freight deliveries and lift-gate requirements. Contact us for any additional information regarding shipping. More shipping info found here: Shipping
Q. What if I can not unload the equipment I have or want to order?
A couple of ways to possibly resolve this concern is to: A.) pick the equipment up at the closest delivering freight terminal to you B.) Contact us about paying additional for lift-gate service C.) Make arrangements at a local business to work with you. More shipping info found here: Shipping
Q. If I see the manufacturer that makes the model/product that I am looking for, but do not see it on your site can you order it for me?
A. Most of the time, Yes! There are only a handful of models that we can not sell. With this being our 2nd generation website we are in the process of adding products. Feel free to contact us with any of your inquiries.
Q. Where would I have equipment I purchase from Pressure Works serviced?
A. All of the manufacturers we represent have a large presence in the States with nationwide coverage with their service centers for both warranty and non-warranty concerns. We also offer service at our physical store locations which can be found on the Locations page.
Q. What if I see a lower price elsewhere?
A. We always welcome a phone call or email to double check a price or if we can do any better. We also strongly suggest you are comparing apple to apple models and if the competitor’s price includes freight.
Q. What if I’m not sure what kind of pressure washer I need?
A. Check out our ‘Buying Guide‘ to start or just give us a call at any location!
Q. Where can I get information on Returns & Refunds
A. Please refer to our Returns page
Q. What are Pressure Works’ Terms and Conditions?
A. Pressure Works Inc. may change Terms & Conditions any time. By using this site, you agree to follow and be bound by the Terms & Conditions as changed. Please read and review all policies regularly and before purchases to stay informed.
When placing an order online, on the phone, or in-store you have agreed to all Terms and Conditions listed on our website or in-store.
There are absolutely no returns on used or damaged products other than freight related damages with a prior written agreement.
The customer is solely responsible for checking typical fluids (ie. oil levels, radiator anti-freeze levels, etc), battery connections, safety components, proper handle mounting, etc prior to operating the purchased equipment. Customer is responsible for any miscellaneous assembly (ie. hitch/tongue mounting, handle assembly, wheel assembly, etc). It is also strongly recommended by PCESAS and our manufacturers that the customer reads all Operation & Safety Manuals and familiarize themselves with the equipment prior to use. In addition, paying close attention to any “break-in” periods and “break-in” maintenance intervals.
– CAUTION — TO THE CONSIGNEE ( RECEIVER ) OF GOODS ORDERED! In the rare case of a damaged shipment, it is imperative that you note any irregularities on the Bill of Lading. Carton ( box ) holes, dents, tears, etc. should be noted on the form the driver gives you to sign when you are accepting delivery. If you sign for a package and DO NOT note any irregularities there is little we or the Manufacturer can do.
Any Order Cancelled or Refused after it has been shipped will have All Restock and Freight Charges deducted from any credit issued.
Pressure works reserves the right to not sell to a “suspicious” customer, to request appropriate identification, any further proof of individual executing the purchase and to ship directly to only the address that is associated with the credit card/payment method. We request all of our customers appreciate any of these measures to ensure our ability to sell for less, as fraud greatly effects a company’s prices.
Refusal of additional required shipping information, fees, or if we are unable to contact you will results in a cancellation/refund of your order that is a subject to a processing fee of 2.9%
** PLEASE READ BEFORE ENTERING or PLACING AN ORDER ** – Your Credit Card account will be charged in full at the time the order is processed. – Allow approximately 7 – 14 days delivery on standard shipments.
Return Policy – The customer is liable for all shipping costs, repackaging and arrangements with a shipping company when returning or exchanging an item unless the product has been damaged during shipping. This policy also applies to warranty returns. More return policy info can be found here: Returns